1. Information We Collect
When you use our website or contact us, we may collect the following types of information:
- Contact information — name, phone number, email address, and zip code when you submit a quote request or contact form.
- Service details — information about the home repair services you're requesting, including descriptions you provide.
- Usage data — pages visited, time spent on pages, browser type, and IP address collected automatically through standard web analytics.
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Schedule and manage home repair appointments
- Send confirmations, reminders, and follow-up communications about your service
- Improve our website and service offerings
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Service providers — third-party tools and platforms we use to operate our business (CRM, scheduling software, email services). These providers are contractually required to protect your information.
- Legal requirements — if required by law, court order, or to protect the rights, property, or safety of our business or others.
4. Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not function properly if you do.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to have your data deleted, please contact us at the information below.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
7. Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this privacy policy from time to time. We'll post the updated version on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
